Our Commitment to Equal Opportunity and Fair Treatment

At Hair by Kissa, we are dedicated to fostering an inclusive, welcoming, and equitable environment for all our clients and learners. We believe in the inherent dignity and value of every individual and are committed to treating everyone fairly and with respect, free from discrimination.

This Equal Opportunity Charter serves as a clear indication of our unwavering commitment to providing services, courses, and workshops that are accessible and beneficial to all, regardless of their background or personal characteristics.

Our Pledge

Hair by Kissa pledges to uphold the principles of equal opportunity and non-discrimination in all aspects of our operations, including:

• Provision of Services: Delivering hairdressing services, courses, and workshops without prejudice.
• Client Interactions: Ensuring all interactions are respectful, professional, and free from bias.
• Access to Information: Providing information about our services and policies in a clear and accessible manner.

We commit to ensuring that no client or learner will be treated less favourably on the basis of any protected characteristic, including:

• Gender: Ensuring equitable treatment for all genders.
• Age: Providing fair and respectful service to individuals of all ages.
• Ethnicity: Embracing and respecting clients from all ethnic backgrounds.
• Disability: Striving to make our services and facilities as accessible as reasonably possible, and treating individuals with disabilities fairly.
• Sexual Orientation: Ensuring a welcoming environment for individuals of all sexual orientations.
• Gender Reassignment: Respecting and providing fair treatment to individuals who are undergoing or have undergone gender reassignment.
• Religion or Belief: Honoring and respecting the diverse religious and philosophical beliefs of our clients.

Our Promise

We are committed to:

• Promoting an environment where diversity is valued and celebrated.
• Addressing any concerns about discrimination promptly, seriously, and sensitively.
• Regularly reviewing our practices to ensure they align with the principles of equal opportunity.

This Charter reflects our core values and our dedication to creating a positive and inclusive experience for everyone who engages with Hair by Kissa.